1. Were you able to successfully book your appointment online? *

2. How easy was the booking process? * -- select -- Very Easy Easy Difficult Very Difficult

3. How soon did you get an available slot? * -- select -- Same day Within 2–3 days After 3 days Still waiting

4. What type of appointment did you book? *

5. If other, please specify

6. Do you have suggestions to improve the booking experience? *